My Blog - Bonifacio "Joey" Balano Jr.

I have 20 years experienced as an IT Infrastructure, Operation, Network, and Security Manager for a multinational company with regional IT group(covering Philippines, Hong Kong, Thailand, Korea, Japan, and USA) and reporting to corporate senior management (VP & CTO) and has experience in IT, Telecom,, Manufacturing, and Computer industries. A certified ITIL Service Management Foundation, and a licensed Electronics and Communications Engineer.

ACCS FZCO (June 2008 - Dec 2009)

Accord Customer Care Solution FZCO provides IT and Telecom technical services that covers the entire UAE and the middle east. It has several parthnership with Alcatel, BridgeWave, and other vendors that compliments our core business. I'm a Senior IT and Telecom Engineer / Project Manager .

http://www.accs.ae

Newer Post Older Post Home

About Me

Bonifacio S. Balano Jr.: Some Previous Duties: • Maintain Data Center back-up, restoration & security management • Monitoring & troubleshooting servers and network equipment • Implement patch management • Email messaging administration and maintenance • Implement and maintain anti-virus, anti-spam and content filtering • Support, troubleshoot and maintain remote users via remote access software • Manage projects according budget and schedule • Training when needed for end-users • Supervisory responsibilities for technical staff • Assist end-users through Help Desk operation as the first level support • Operation of LAN and WAN infrastructure • Operation of the regional VoIP phone and voice network • Follow SOX related rules and policies and ensure compliance • Coordinate 3rd level support for the IT infrastructure area based on SLA • Assist developer team in deploying JD Edwards ERP and SQL applications • Recommend and implement technical solutions based on business needs • Prepare annual operating budget and ROI calculation of capital expenditure projects • Conduct strategic planning and SWOT analysis to outline business objectives

View my complete profile

My Car

Toyota Sports Revo SUV

Watermark theme. Powered by Blogger.