My Blog - Bonifacio "Joey" Balano Jr.

I have 20 years experienced as an IT Infrastructure, Operation, Network, and Security Manager for a multinational company with regional IT group(covering Philippines, Hong Kong, Thailand, Korea, Japan, and USA) and reporting to corporate senior management (VP & CTO) and has experience in IT, Telecom,, Manufacturing, and Computer industries. A certified ITIL Service Management Foundation, and a licensed Electronics and Communications Engineer.

Synergy Professional Services (Dec 2007)

Synergy Professional Services in Knowledge Village, Dubai, UAE is where I passed my ITIL Service Management Foundation V3 certification.

http://www.synergyps.org

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About Me

Bonifacio S. Balano Jr.: Some Previous Duties: • Maintain Data Center back-up, restoration & security management • Monitoring & troubleshooting servers and network equipment • Implement patch management • Email messaging administration and maintenance • Implement and maintain anti-virus, anti-spam and content filtering • Support, troubleshoot and maintain remote users via remote access software • Manage projects according budget and schedule • Training when needed for end-users • Supervisory responsibilities for technical staff • Assist end-users through Help Desk operation as the first level support • Operation of LAN and WAN infrastructure • Operation of the regional VoIP phone and voice network • Follow SOX related rules and policies and ensure compliance • Coordinate 3rd level support for the IT infrastructure area based on SLA • Assist developer team in deploying JD Edwards ERP and SQL applications • Recommend and implement technical solutions based on business needs • Prepare annual operating budget and ROI calculation of capital expenditure projects • Conduct strategic planning and SWOT analysis to outline business objectives

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My Car

Toyota Sports Revo SUV

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